Appointment Scheduling and CRM SaaS Platform
A web and mobile scheduling service built to coordinate bookings, staff availability, recurring appointments, notifications, and operational visibility.
This project digitized appointment and schedule management for service businesses, covering customer bookings, staff scheduling, and availability updates.
The platform needed to handle real-time availability, recurring appointments, multi-staff scheduling, and conflict prevention without booking errors. It also needed notifications, reporting, and integration support.
We built a C#-based scheduling platform with web and mobile interfaces for bookings, staff coordination, and automated communication.
- Web and mobile booking interfaces
- Real-time availability handling
- Staff schedule management
- Customer records
- Recurring appointments
- Calendar sync
- Conflict detection and prevention
- SMS and email notifications
- Staff performance tracking
- Service and availability configuration
- Online payments
- Waiting list support
- Reporting and analytics dashboard
- Multi-location support
- API-ready architecture
- Improved scheduling and staff coordination
- Reduced booking and rescheduling friction
- Created a reliable base for availability and notification workflows
- Supported multi-location and third-party integration use cases
Technologies
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