Hotel Membership and Reservation Mobile App
A native mobile application designed to unify reservation flows, loyalty features, guest account functions, and hospitality-system integrations.
This project focused on a hospitality mobile app for member access, room reservations, and loyalty-based guest services. The main goal was to create a smooth booking and stay experience while keeping the app in sync with existing hotel systems.
The app needed to handle member-based reservations, real-time room availability, loyalty points, and guest account management while integrating with PMS, ERP, and CRM systems. This required reliable data synchronization across multiple backend systems and a consistent mobile experience on both Android and iOS.
We built native mobile apps for Android and iOS and connected them to hospitality back-office systems for reservations, billing, guest profiles, and loyalty operations.
- Member-based reservation flows
- Real-time room availability and pricing sync
- Loyalty point earning and redemption
- Mobile check-in and check-out support
- Digital key integration support
- PMS integration for room inventory and stay status
- ERP integration for billing and payment workflows
- CRM integration for guest profiles and preferences
- Push notifications for booking and stay updates
- In-app communication with hotel operations
- Service orders and amenity booking
- Stay history and receipt access
- Offers and promotion delivery
- Multi-language mobile experience
- Combined reservations and loyalty into one mobile guest experience
- Reduced friction between booking flows and back-office systems
- Improved operational consistency through connected PMS, ERP, and CRM workflows
- Created a reusable mobile platform for future hospitality services
Technologies
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